Use this page when you need help locating, changing, or resolving an order.
Track a shipment
Check the shipment-confirmation email sent to the address used at checkout. When carrier tracking is available, the email includes the tracking link and current shipment details.
Tracking has not updated
Carrier scans can take time to appear. If tracking remains unchanged or shows an unexpected delivery issue, email support@rceglobalsports.com with your order number.
Change or cancel an order
Contact us as soon as possible. We cannot guarantee changes or cancellations after processing begins or after an order has been transferred to a carrier.
Wrong, damaged, or missing item
Contact us promptly with your order number, a description of the issue, and clear photos of the item and packaging when applicable.
What to include
- Order number
- Email address used at checkout
- Product name and variant
- Brief description of the request
- Photos or video when relevant